Refund Policy

Standard Terms

Here are our standard terms for products and services that are eligible for a refund.

  • You may request a refund within 30 days of purchase for annual products.
  • You may request a refund within 48 hours of purchase for monthly products.
  • After 30 days, you may request an in-store credit for any unused years remaining on your annual plan. Unused time will be prorated based on the date of purchase.
  • In no event will you be eligible for more than one refund for the same product.
  • A product must be cancelled before we can issue a refund

Products & Services Available for Refund Under Standard Terms:

  • Hosting (all plans)
  • Email (all plans)
  • Reseller (all plans)
  • Cloud Hosting (all plans)

Products Not Available For Refunds

Here are our products that are not available for refund.

  • Domains Registrations (all extensions)
  • Domains Transfers (all extensions)
  • Domains Renewals (all extensions)
  • ID Protection
  • SSL Certificates
  • Domain Backorder/Auction
  • Addon Modules

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